Shipping and Returns

Shipping Policy: 

We work hard to process and ship your order as quickly as possible. Shipping times vary based on product availability. All orders over $100 qualify for free shipping anywhere in Canada. Any orders that do not qualify will be subject to shipping charges based on the weight and dimensions of the package being sent as well as the destination. If you have any special requests for shipping please let us know.


We offer a collection service - simply place your order, and at checkout choose to collect your purchase. You can drop by our store to collect your purchase at your convenience. Collection from:

Pacific Pro Dive
2270 Cliffe Avenue #101, Courtenay, British Columbia, V9N 2L4

Refund Policy:

We will offer an exchange or store credit for all purchases within 10 days of receiving the item. The item must be in its original packaging and condition. We do not cover the cost of shipping unless the return is due to our error.

All PADI e-Learning and dive courses are non-refundable.